AFTERCARE & WARRANTY
MORTUARY EQUIPMENT AFTERCARE
AN UNRIVALLED WARRANTY ON ALL OUR PRODUCTS
Up to 5 years warranty:
Mortuary Solutions offers a standard 12-month warranty on all of our products, commencing on the date of installation.
Stainless steel fabrication warranty is enhanced to 36 months, excluding mechanical components.
Cabinet insulated structure forming warranty is enhanced to 60 months, excluding mechanical and electrical components.
ISO 9001 approval with extended warranties means you can purchase with 100% confidence.
Any product, part, or component must have been installed, used, and maintained according to the operating and maintenance instructions in order to be eligible for coverage under this warranty and must not have been subject to misuse, abuse or modification. Wear and tear exclusions apply.
In the event of a warranty claim being accepted, Mortuary Solutions do not accept liability for any other loss, i.e. time, inconvenience, commercial and/or consequential.
COMPREHENSIVE AFTERCARE SERVICES
Upon purchase of some equipment such as trolleys and cabinets, you will receive an operating and maintenance manual. Please keep these handy and on file. Operation and maintenance manuals are available on request.
Stainless steel care
The different families of stainless steels offer varying strength and corrosion resistance properties depending on the composition of the alloy. 304 grade (EN 1.4301) stainless steel contains chromium, nickel and molybdenum both provide strength and corrosion resistance, whilst being appropriate for hygienic and sanitary applications. 316 (EN 1.4408) offers greater corrosion resistance, useful where severe corrosion hazards exist.
With minimal care, stainless steel will last a lifetime. As for any product, some maintenance is necessary but with stainless steel equipment, this is simplicity itself. Stainless steel resists stains well but occasionally it might dull or show greasy marks. Most satin finish stainless steel has a grain, so always make sure it is cleaned in the direction of the grain.
To clean and brighten stainless steel:
- Moisten a cloth with undiluted white vinegar and wipe clean
- Wash with mild detergent, rinse well and polish dry with a soft cloth
- Do not use bleach, creams or abrasive materials such as wire wool or silver dip
Do not use coarse grit scouring powders or soap filled wire wool - In hard-water areas, diluted Cif will avoid any build-up of waterborne deposits
- Never use hypochlorites or bleach which can cause pitting of the surface
Our Installations
